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interface design

ux ui

Lumos Bike System

Improve safety for Delivery Riders

UVP

Lumos is an integrated e-bike handlebar system designed to help bike couriers interact seamlessly with their navigation app without diverting attention from the road, by integrating safety features and leveraging the use of smart devices.

TEAM

Agostino Sanna, Mark Eisele, Anastasia Lorenz, Louise Tritschler

MY ROLE

UX researcher, Interaction designer, Protopie, Arduino

core features

Customizable App Views

During the ride the app offers four views, which can easily switched between them using handlebar buttons, minimizing distractions during their shift.

smooth autonomy

core features

Dynamic LED Signal System

LED rings provide lock status, navigation guidance, and safety alerts, enhancing rider awareness and confidence.

core features

Smartphone Integration

Securely locks/unlocks the bike using a mounted phone with ultra-wideband technology and inductive charging.

Design Process

1
Research

Desk research

Surveys

Digital ethnography

Interviews

2
Define

Pitching ideas

Sense-making

3
Ideate

Problem reframing

Prototyping

User-testing

Design iterations

4
Refine

UI polishing

building a MVP

design process

Defining phase

Through our extensive research, we have gained a deep and comprehensive understanding of the needs and challenges faced by delivery riders, allowing us to better address their concerns and enhance their overall experience.

shadowing team

25%

of freelancer delivery riders have experienced a vehicle collision at least once, while 11% report having sustained or provoked injuries.

57%

of freelance riders admit to being distracted by their phones while on the job

Before generating ideas, we extracted insights from our journey and user flow mappings to identify additional delivery challenges.

Riders frequently face issues like constant phone reattachment, repetitive bike locking, and juggling multiple apps, highlighting areas for impactful design improvements.

After analyzing competitors in the e-bike industry, we created initial sketches exploring ideas for an integrated phone holder, app navigation, and LED indicators.

design process

Final concept

Bike interface design

App interface design

explore-flow

The bike features advanced technologies, including a wireless module with GPS, eSIM, Bluetooth, and an ultra-wideband chip for secure phone-based locking and real-time location sharing. Inductive charging keeps the phone powered during shifts.

Safety and usability are enhanced by a rear-facing camera activated by a textured button for live views, while LED signals on the handlebar provide lock status, navigation guidance, and blind spot alerts. Intuitive buttons facilitate safe navigation through app views and bike modes, optimizing efficiency and rider focus.

The app provides two modes for optimal functionality.

hand-mode

explore-flow

In Hand Mode, available when the phone is not mounted, riders can access essential pre-ride information, including bike location, battery status, weather, schedule, and earnings. This mode ensures efficient shift preparation

bike-mode

explore-flow

Once the phone is mounted, the app transitions to Bike Mode, tailored for in-ride use. This mode delivers ride-specific data, ensuring seamless integration with the bike's navigation and safety features, all controlled via handlebar buttons for a distraction-free experience.

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